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End User License Agreement (EULA)
Last Updated: March 17, 2026
This End User License Agreement ("Agreement") is a legal agreement between you ("User" or "You") and Advanced Electronic Applications, Inc.™ ("Company," "We," "Us," or "Our"), governing your use of the Freezer Alert Pro™ mobile application ("App") and associated Freezer Alert Pro™ hardware device ("Device"). By downloading, installing, or using the App and/or Device, You agree to be bound by this Agreement.
1. License Grant
The Company grants You a limited, non-exclusive, non-transferable, and revocable license to use the App and Device solely for personal or commercial use in accordance with this Agreement, for the purpose of monitoring freezer conditions and receiving alerts. The App may include a free version with limited features (e.g., local monitoring and on-device alerts) and premium or optional features (e.g., cloud notifications, SMS alerts, cellular service) that may require payment or enrollment, as detailed on our website or in the App.
2. Restrictions
You agree not to:
- Modify, reverse engineer, decompile, or disassemble the App or Device;
- Use the App or Device for illegal, fraudulent, or deceptive purposes;
- Reproduce, distribute, or resell the App or Device without prior written consent from the Company;
- Attempt to gain unauthorized access to any part of the App, Device, or related services.
3. User Responsibilities
You are responsible for ensuring that your use of the App and Device complies with all applicable laws, including telecommunications regulations (e.g., the U.S. Telephone Consumer Protection Act) where you opt in to SMS or other communications. You must not use the App or Device in any way that could cause harm or that violates applicable law. The App and Device are for monitoring purposes only and are not a substitute for emergency services, professional refrigeration services, or manual checks of your freezer.
3a. Freezer Alert Pro™ Alerts SMS Program (optional)
SMS alerts are optional and available only if you separately enable them in the App. Messages under the Freezer Alert Pro™ Alerts SMS Program are transactional (for example, verification codes, freezer and device alerts, and important service-related notices). Promotional or marketing text messages are not part of this SMS program unless you separately and expressly opt in to them, if ever offered. Consent to receive these SMS messages is not a condition of downloading the App, using the Device, or making a purchase. For program details (frequency, STOP/HELP, and privacy disclosures), see the Terms & Conditions and Privacy Policy published with the product.
4. Fees and Payments
The App may be free to download, with basic monitoring and local alert features available. Optional or premium features, such as cloud notifications or SMS alert delivery, may require a fee, subscription, or enrollment as outlined on our website or in the App. Payments are processed through third-party payment providers where applicable, and You agree to abide by their terms. The Company reserves the right to modify pricing or introduce new paid features with notice via the App or email.
5. Privacy and Data Collection
We collect and process certain data as described in Our Privacy Policy, including but not limited to phone numbers (if you enable SMS alerts), device usage, and payment information where applicable. By using the App, You consent to such data collection and processing as described in the Privacy Policy.
6. Intellectual Property
The App, Device, and all related intellectual property are owned by the Company and protected under applicable copyright, patent, and trademark laws. This Agreement does not grant You any ownership rights in the App or Device intellectual property.
7. Disclaimer of Warranties
The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. The Company does not guarantee uninterrupted, error-free, or secure operation of the App or Device, including during wireless connectivity issues, cloud server outages, or third-party service interruptions (e.g., Cellular service, SMS or notification providers).
8. Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the App or Device, including but not limited to damages caused by:
- Technical failures of connectivity, cloud servers, or third-party services;
- Failed, delayed, or missed alerts or notifications;
- Loss of data, loss of stored goods, or damage to equipment or property.
Your sole remedy for dissatisfaction with the App or Device is to stop using it. Where permitted by law, the Company's maximum liability shall not exceed the amount you paid for the Freezer Alert Pro™ Device.
9. Termination
The Company may terminate this Agreement at any time if You violate any terms herein. Upon termination, You must cease all use of the App and Device.
10. Governing Law, Arbitration, Jury Waiver, and Class Action Waiver
This Agreement shall be governed by the laws of the State of Montana, U.S.A., excluding its conflict of law principles.
Any dispute arising out of or relating to this Agreement or the App and Device shall be resolved exclusively by binding arbitration in Bozeman, Montana, U.S.A., administered by the American Arbitration Association under its Commercial Arbitration Rules, except where prohibited by law. The arbitration shall be conducted on an individual basis only; you waive any right to participate in a class action lawsuit or class-wide arbitration.
If the arbitration agreement in this section is held to be void or unenforceable for any reason, any litigation between you and us shall be brought exclusively in the state or federal courts located in the State of Montana, and you agree to waive any right to a jury trial.
11. Changes to this Agreement
The Company reserves the right to modify this Agreement at any time. Continued use of the App and Device after changes constitutes acceptance of the revised Agreement.
12. Severability
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court or other authority of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of this Agreement. The remaining provisions shall remain in full force and effect. To the extent permitted by law, the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' intent, or if modification is not possible, severed from this Agreement.
13. Contact Information
For any questions regarding this Agreement, please contact us at: support@freezeralertpro.com
By using the App and Device, You acknowledge that You have read, understood, and agreed to this EULA.