Freezer Alert Pro™
FAQs

What is Freezer Alert Pro™?

Freezer Alert Pro™ monitors your freezer and fridge 24/7 and alerts you the moment something goes wrong, so you can act before it is too late. The goal is simple: never lose a freezer full of food again.

Who is it for?

Anyone who stores valuable food in a freezer or fridge. That includes hunters with a garage full of game, families with a backup freezer, restaurants and labs with critical cold storage, and anyone who has come home to a warm freezer and spoiled food. If losing what is inside would hurt, you need a monitor you can trust.

Freezer Alert Pro™ was engineered in Bozeman, Montana, where many fishermen and hunters keep an extra freezer or four in the garage.

What does it monitor?

Freezer Alert Pro™ watches your freezer and fridge around the clock with a reliable temperature-sensing probe.

How will I be alerted?

You get instant alerts, including email, optional SMS, and app notifications.

Does it work if the power or internet goes out?

Yes. Freezer Alert Pro™ has a battery backup and uses cellular, so it keeps working when your power and internet fail.

Why don't you use WiFi instead of cellular?

WiFi is more likely to fail during a power outage, because the router and modem usually die when the power does. Cellular often keeps working in that situation. Cellular also tends to work better in a garage, where WiFi is weak.

Why do you have a battery backup?

So when you are away from your home or your office and the power fails, you still get notified. The battery keeps the monitor running and able to send the alert after the outlet goes dead.

Why is it built this way?

The founders built Freezer Alert Pro™ after losing one too many freezers to power outages, tripped breakers, and tripped GFCIs. They went looking for a monitor and could not find one that had the right features in a premium product.

It uses the same high-end parts we have used in high-end laser drivers, laser rangefinders that go on Black Hawk helicopters, train telemetry systems, and other mission-critical systems. No shortcuts and no cheap parts. Freezer Alert Pro™ is built for people who depend on their freezers and refrigerators, and engineered for reliability and peace of mind.

How do I get help?

When you need help, you get real, US-based support. No chatbots. The team behind Freezer Alert Pro™ is here to help. We love to listen, learn, and keep improving because of customers like you.

Email us at support@freezeralertpro.com, or call or text 406.613.8280. We are not always in the office — we are often out filling our freezers — but we return phone calls and text messages.

2201 Baxter Lane, Suite 10592, Bozeman, MT 59719